Customer Service/ Inside Sales
Walker Lumber & Hardware – Nashville, TN

Job Description

At Walker Lumber and Hardware, our Customer Service/Inside Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates have an emphasis on department and product knowledge, providing information on product features, and knowing related items to sell an entire project. Associates in this position know how to greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments. Customer Service/Sales associates maintain the in-stock condition of assigned areas, and ensure that it is clean, shoppable, and safe. These associates work in cooperation with other associates in their department as well as other departments. Specific store departments may include Building Materials, Electrical, Hardware, Lumber, Millwork, Paint, and Plumbing. Must be able to solve problems over the phone and create quotes based on contractor requests. This is a very fast paced job and multi-tasking is a must as you assist a high volume of both in store customers and call ins.

Job Type: Full-time:
• Job Location: 527 W. Thompson Lane, Nashville, TN 37211

Required education:
• High school or equivalent

Required experience:
• Construction: 1 year
• Working at a Hardware Store: 1 year
• Framing: 1 year
• Carpentry: 1 year
• Customer Service/Inside Sales: 1 year

Required language: English:
• Spanish not required but would be a positive attribute

Apply in person at:

Walker Lumber
527 West Thompson Lane
Nashville, TN 37211

Full-time Warehouse Associate/ Forklift Operator

Immediate Opening: Walker Lumber is a leading supplier of lumber, hardware and building materials to the Homebuilder and Construction community.  We pride ourselves on our team’s customer service and dedication to the industry.  From project planning to delivery, Walker Lumber and Hardware’s professional staff understands our clients’ construction project like nobody else.

Hours: M-F, 7:00 AM – 5:00 PM, Every other Saturday from 7:00 AM – Noon

Why work for Walker Lumber & Hardware? Because we believe having the right people on our team is our most valuable asset and we strive to treat everyone like part of the family.  Our leadership goes back two generations, which gives us a solid foundation in the industry and a warm, caring environment.  We also have an excellent benefits suite, including a 401(k) plan with co. match, company-paid Short Term Disability and Life insurance, as well as annual profit sharing eligibility for all team members upon hire.

This company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to veteran status, race, color, religion, sex, marital status, national origin, age, physical or mental disability or genetics.  In addition to federal law requirements, this company complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.  This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Job Description & Responsibilities:
• Assist Warehouse Foreman and drivers with order-pulling and loading delivery trucks per customer specifications
• Clean and maintain supplies, tools, equipment, and storage areas to ensure safety and efficiency
• Store items in an orderly and accessible manner and verify inventory counts; notify supervisor of any discrepancies
• Safely operate a forklift
• Assist with maintaining and organizing supply yard
• Assist supervisors with any and all other duties as assigned

Working Conditions:
This position involves standing for extended periods of time and working in general warehouse conditions as well as an outdoor supply yard.  This position also requires frequent lifting, walking, bending, and transporting objects of various weights and dimensions.  This job also requires constant interaction with coworkers, customers, and vendors.

Qualifications:
• A high school diploma or equivalent is preferred.
• Warehouse experience is a must
• Must be able to lift approximately 50 lbs.
• Must maintain a professional appearance
• Must possess customer service skills
• Must be able to use mathematics to solve problems.
• Must speak English clearly and write legibly.  The ability to speak other languages is a plus.
• Must pass a company drug screen
• Must maintain a valid driver’s license.
• Must maintain an acceptable attendance record
• Must have a full range of motion and dexterity
• Must be able to provide, understand, and complete instructions furnished in written, oral, or scheduled form.
• Maintain a cooperative working relationship with co-workers.

Apply in person at:

Walker Lumber
527 West Thompson Lane
Nashville, TN 37211